Terms of Use

Effective Date: November 7, 2025

Chord Specialty Dental Partners

Website Terms of Use

Effective Date: November 7, 2025

Last Updated:  November 7, 2025

Chord Specialty Dental Partners (“CSDP,” “we,” “us,” or “our”) operates the following websites, chordsdp.com, childrensdentalhealth.com, dentistryforchildrenus.com, pediatricdentalassociates.com, sparkorthodontics.com, cumberlandsmiles.com, tnbraces.com, ghoshortho.com, petrasorthodontics.com, wernerortho.com, drjpediatricdentistry.com, and childrenssurgicalcenter.com (collectively, the “Sites”) and all related services (collectively, our “Services”). These Terms of Use (“Terms”) are applicable to you (“user(s),” “you,” or “your”) and govern your access to and use of the Services, as well as any information, text, graphics, photos, or other material uploaded, downloaded or appearing on the Services.  The Terms contained herein apply to all users of this Sites and our Services.

Read these Terms carefully before you begin using this Sites.  BY ENTERING, ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THE SITES, SERVICES, AND THE CONTENT AVAILABLE HEREIN, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS.

Access to the Services is intended only for users located within the United States. CSDP makes no representation or warranty of any kind that use of this Sites outside of the United States is lawful or permissible. Those who access this Sites from other jurisdictions are responsible for their compliance with local laws pertaining to the use of this Sites. The Services are also not intended for use by minors. By using the Services, you represent and warrant that you are eighteen (18) years of age or older.

1. Access to and Use of the Certain Portions of the Services (including the Job Board and Billing Portal)

Access to certain portions of the Services is restricted to registered users.  To use certain Services, you may be required to register an account, and in doing so, you may be required to provide your name, telephone number(s), and e-mail as well as and other personally identifiable information (“Personal Information”).  By providing such information, you acknowledge and agree that we may, and you specifically authorize us or those permitted third parties, to process all requests and transactions related to this Sites and its operation.

a. Registration and Security. 

You agree, represent, warrant, and guarantee that all Personal Information provided by you, either through our Sites, to our third-party vendors, or when speaking to a CSDP representative over the phone, is true, accurate, complete, up-to-date, and solely yours.  You may not impersonate, imitate, or pretend to be somebody else when providing information.  When you create an account and subsequently log in, you will be asked to choose a password.   You are responsible for safeguarding and maintaining the confidentiality of your password, and you agree not to disclose your password to any third party.  You will be solely responsible for any activities or actions taken under your account, whether or not you have authorized such activities or actions.  You must notify us immediately if you know or suspect that any unauthorized person is using your password or your account (for example, your password has been lost or stolen, someone has attempted to use the Services or Sites through your account without your consent or your account has been accessed without your permission).  We also recommend that you do not store your password through your web browser or other software. We strongly recommend that you do not use the Services or access the Sites on any public computer.

b. Authorized Users and Proxy Access.

You may only access your own health information unless you have been specifically authorized to access another person’s account as their authorized representative. Authorized representatives may include:

  • Parents or legal guardians of minor children
  • Legal guardians of incapacitated adults
  • Individuals with valid healthcare power of attorney
  • Personal representatives of deceased patients
  • Other individuals specifically authorized in writing by the patient

Verification Requirements. We reserve the right to verify your authority to access another person’s health information and may require documentation such as:

  • Proof of guardianship or power of attorney
  • Written authorization from the patient
  • Court orders or other legal documents

Separate Credentials Required. Each authorized user must have their own unique username and password. Sharing login credentials is strictly prohibited and may result in immediate termination of access.

Minor Access. Parents and guardians may have limited or no access to certain types of health information for minor children as required by state law, including information related to:

  • Reproductive health services
  • Mental health treatment
  • Substance abuse treatment
  • Other confidential services as defined by applicable state law

c. Limitations on Use. 

The Sites may be used and accessed for lawful purposes only.  You agree to abide by all applicable local, state, national, and foreign laws, treaties, and regulations in connection with your use of the Sites and their content.  In addition, without limitation, you agree that you will not do any of the following while using or accessing the Sites:

  1. in any manner transmit or submit any content to which you do not have the lawful right to copy, transmit, and display (including any content that would violate any confidentiality or fiduciary obligations that you might have with respect to the content);
  2. in any manner transmit or submit any content that infringes the intellectual property rights or violates the privacy rights of any third party (including, without limitation, copyright, trademark, patent, trade secret, or other intellectual property right, or moral right, or right of publicity);
  3. in any manner transmit or submit harmful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, obscene, indecent, vulgar, lewd, violent, hateful, or otherwise objectionable content or material;
  4. copy, reproduce, republish, upload, post, transmit, or distribute the Services, the Sites, or any content thereof;
  5. share or sell information derived from or related to the Services, the Sites, or any content thereof;
  6. modify, translate, alter, adapt, decompile, disassemble (except to the extent applicable laws specifically prohibit such restriction), reproduce, distribute, or display, or create derivative works, compilations, or collective works based on the Services, the Sites, or any content thereof;
  7. knowingly or negligently permit other individuals or entities to use or copy the Service or “frame” or “mirror” the Service on any other server or wireless or Internet-based device;
  8. circumvent, disable, or otherwise interfere with security-related features on the Sites or features that prevent or restrict use or copying of any content;
  9. use the Services to collect or store Personal Information about other users;
  10. knowingly include or use any false or inaccurate information in any customer account;
  11. in any way transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, “pyramid schemes,” or any other form of solicitation, as well as viruses or other computer code that may interrupt, destroy, limit the functionality of the Sites, or interfere with the access of any other user to the Sites;
  12. attempt to probe, scan, or test the vulnerability of any system or network operated by us, or breach or impair or circumvent any security or authentication measures protecting the Sites;
  13. attack the Sites via a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the Sites;
  14. transmit or upload any material to the Sites that contains viruses, trojan horses, worms, time bombs, or any other harmful or deleterious programs;
  15. attempt to decipher, decompile, disassemble, reverse engineer, or otherwise attempt to discover or determine the source code of any software or any proprietary algorithm used to provide the Sites;
  16. use the Sites in any way that competes with us; or
  17. encourage, collaborate, or instruct any other person or entity to do any of the foregoing.

ANY ATTEMPT TO DO ANY OF THE FOREGOING PROHIBITED ACTS OR TO OTHERWISE UNDERMINE THE OPERATION OF THE SERVICES OR SITE MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAW.  SHOULD SUCH AN ATTEMPT BE MADE, WE RESERVE THE RIGHT, IN ADDITION TO OUR OTHER REMEDIES, TO SEEK DAMAGES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL OR ENTITY TO THE FULLEST EXTENT PERMITTED BY LAW.

We reserve the right, in our sole discretion, to audit or otherwise monitor any communication transmitted using the Sites.  We further reserve the right at all times to review, retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, governmental request, or business assessment. NOTWITHSTANDING THE FOREGOING, WE HEREBY DISCLAIM ANY OBLIGATION TO MONITOR USE OF THE SITE OR TO RETAIN THE CONTENT ON THE SITE UNLESS OTHERWISE AGREED OR REQUIRED BY LAW.

d. User Feedback and Suggestions. 

All feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to CSDP or otherwise disclosed, submitted, or offered concerning the Sites in connection with your use of the Sites  (collectively, “Feedback”) will be CSDP’s property.  Such disclosure, submission, or offer of any Feedback will constitute an assignment to CSDP of all worldwide rights, titles, and interests in all copyrights and other intellectual property in the Feedback. CSDP will be under no obligation to (i) maintain any Feedback in confidence; (ii) pay any compensation for any Feedback; or (iii) respond to any Feedback.

e. Cancellation, Termination, and Account Deletion. 

You may cancel your account at any time by emailing us at TOU@chordsdp.com  At cancellation, your account will be inactivated and you will no longer be able to log into your account. CSDP may terminate your password, account, or use of the Services at any time at any time if you breach or otherwise fail to comply with these Terms or CSDP’s then-current and other applicable policies.  In addition, CSDP may terminate an account at any time in its sole discretion.  If Services are suspended, whether for non-payment or any other reason, in order to reinstate service, you must re-subscribe to the Services, including the payment of any fees required to be paid by a new subscriber.

f. Updates and Outages.

It may be necessary for CSDP to perform scheduled or unscheduled repairs, maintenance, or upgrades and such activities may temporarily degrade the quality of the Sites or Services or result in a partial or complete outage of the Sites or Services.  CSDP provides no assurance that you will receive advance notification of such activities or that the Sites or Services will be uninterrupted or error-free.  Any degradation or interruption of the Sites or Services will not give rise to a refund or credit of any fees paid by you.

These Sites may contain links to other websites on the Internet, which are not maintained by us.  When you leave the Sites, you do so at your own risk.  By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity.  Other websites are not under our control, and you acknowledge that we shall not be responsible or liable for any of the text, images, videos, content or any other content or information from a third-party website.  You also acknowledge that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by, or in connection with, your reliance on any information, any good, any service, or any other material provided through a third-party website.

h. Reliance on Information Posted. 

We reserve the right to modify the Sites in our sole discretion without notice.  We will not be liable if, for any reason, any part of the Sites or the entirety of the Sites is unavailable for any period of time.  Periodically, we may restrict access to portions of the Sites or the entirety of the Sites.  We may make these modifications at any time and for any reason without prior notice.  You assume any and all risk for decisions based on information contained within the Sites.  The information presented on or through the Sites is made available solely for general information purposes.  We do not warrant the accuracy, completeness, or usefulness of this information.  Any reliance you place, or decisions you make, on such information is strictly at your own risk.  We disclaim all liability and responsibility arising from any reliance placed on the materials of this Sites by you or any other user of the Sites, or by anyone who may be informed of any of their contents.

2. Intellectual Property

The Sites, including all text, images, designs, graphics, content, source code, object code, data, features, functionality (including but not limited to all information, software, displays, enablement of video and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such materials.  For purposes of clarity, CSDP owns the rights to the compilation, arrangement, and assembly, along with any modifications, variations, updates, versions, and changes to all information entered and stored within our Sites’s database(s) as part of the Sites.  This material, collectively, is protected by United States copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.  All of the Sites’s content is copyrighted material and is protected by the Copyright Act of 1976.  You are not permitted to republish, reproduce, transmit, transfer, prepare derivative versions or works, or otherwise use any content on this Sites without our prior, express, and written permission.

You do not and will not acquire any intellectual property rights in the Sites, including but not limited to the underlying Services and the content published herein, by your use of the Sites.  Subject to your compliance with the terms and conditions of these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license, without the right to sublicense, to access and use the Sites and to download and print any content provided by us, solely for your personal and non-commercial purposes.  No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the limited license expressly granted in the preceding sentence.

3. Medical Disclaimer and No Doctor-Patient Relationship

NO MEDICAL ADVICE. THESE SITES AND THEIR CONTENT DO NOT CONSTITUTE MEDICAL ADVICE. The information provided through the Sites, including but not limited to educational materials, health information, and communications features, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

No Physician-Patient Relationship Created. Your use of this Sites does not create a physician-patient relationship between you and any healthcare provider unless you have separately entered into such a relationship through formal patient registration and treatment at our facility. Communications through this Sites do not replace the need for in-person medical evaluations when clinically appropriate.

Medical Emergencies. THESE SITES ARE NOT FOR MEDICAL EMERGENCIES. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use the messaging features or any other part of this Sites to communicate urgent or emergency medical needs.

Healthcare Decisions. Never disregard professional medical advice or delay seeking medical treatment because of something you have read on or accessed through this Sites. Always consult with your qualified healthcare provider before making any decisions about your health, medications, or treatment plans.

4. Disclaimer of Warranties

THE SITE AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND.

CSDP, TOGETHER WITH ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES, HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY AND NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.  WE DISCLAIM ALL WARRANTIES WHETHER ARISING OUT OF LAW, STATUTE, COURSE OF DEALING, TRADE USAGE, OR ANY OTHER RELATIONSHIP.  WE MAKE NO WARRANTIES OF ANY KIND REGARDING THE SITES OR INFORMATION FOUND ON THE SITES.  WE MAKE NO WARRANTIES WITH REGARD TO THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY, FUNCTIONALITY, TIMELINESS, SPEED, OR ACCESSIBILITY OF ANY INFORMATION SUPPLIED WITHIN THE SITES.  WE DO NOT WARRANT THAT THE SITES WILL BE OPERATIONAL, SECURE, ERROR-FREE, OR VIRUS FREE. TO THE EXTENT ANY JURISDICTION DOES NOT PERMIT US TO DISCLAIM WARRANTIES IN THESE WAYS, WE DISCLAIM WARRANTIES TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.

5. Your Security

You are responsible for implementing sufficient procedures and security mechanisms to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to and separate from this Sites to reconstruct any lost data.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Sites or to your downloading of any material posted on them, or on any third-party website linked to them.

Some jurisdictions do not permit us to exclude warranties in these ways, so it is possible that these exclusions will not apply to our agreement with you.  In such event, the exclusions shall apply to the fullest extent permitted under applicable law.

6. Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE CSDP, TOGETHER WITH ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES, FROM ALL LIABILITY ASSOCIATED WITH YOUR USE OF THE SITES AND THE SERVICES.

You acknowledge that you are responsible for any actions you take while on the Sites.   You recognize that your use of the Sites and any subsequent actions arising from your use of the Sites are taken solely at your own risk.

IN NO EVENT WILL CSDP, OUR DIRECTORS, OUR OFFICERS, OUR EMPLOYEES, OUR CONTRACTORS, OUR AGENTS, OR OUR REPRESENTATIVES BE LIABLE FOR DAMAGES OF ANY KIND UNDER ANY LEGAL THEORY OR UNDER ANY EQUITABLE THEORY ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SITES AND THE SERVICES, ANY WEBSITES LINKED TO THEM, ANY CONTENT ON THE SITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, CLINICAL OUTCOMES, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.  NO CAUSE OF ACTION, REGARDLESS OF FORM, ARISING OUT OF OR IN CONNECTION WITH THE SITES OR THE SERVICES MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER SUCH ACTION HAS ACCRUED.

7. Indemnification

You will indemnify, defend, and hold harmless CSDP, our licensors and affiliates, and our and their respective directors, officers, employees, contractors, agents, and representatives, from and against any and all claims, causes of action, demands, liabilities, losses, costs, or expenses (including, but not limited to, reasonable attorneys’ fees and expenses) arising out of, in connection with, or resulting from:

  1. your access to or use of the Sites, including but not limited to its Services and its content;
  2. your violation of any of the provisions of these Terms;
  3. any activity related to your account by you or any other person accessing the Services through your account, including, without limitation, negligent or wrongful conduct; or
  4. your violation of any third-party right, including, without limitation, any intellectual property right, publicity, confidentiality, property, or privacy right.

For purposes of clarity, these indemnification obligations apply to your use of the Sites, along with your use of the Sites’s content and Services, other than as expressly authorized in this Terms, and your use of any information obtained from the Sites or any information you provide to the Sites.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

8. Our Compliance with COPPA

THE SITE IS NOT INTENDED FOR USERS WHO ARE YOUNGER THAN THIRTEEN (13) YEARS OF AGE.  You can learn more about our compliance with the Children’s Online Privacy Protection Act (“COPPA”) by reviewing our Privacy Policy here. Moreover, if you are under 18 years of age, you should not provide any personally identifiable information on our Sites without the knowledge and permission of your parent or guardian.

9. Governing Law and Venue

This Terms of Use shall be construed, governed, and enforced under the laws of the United States and the State of Tennessee (without regard to rules governing conflict of laws).  You agree that venue for all actions, relating in any manner to this Terms of Use, shall be in a federal or state court of competent jurisdiction located in Nashville, Davidson County, Tennessee, within the Middle District of Tennessee. Each party to these terms waives any objection based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above.

10. Severability and Waiver

If any provision hereof is declared invalid by a court of competent jurisdiction, such provision shall be ineffective only to the extent of such invalidity so that the remainder of that provision and all remaining provisions will continue in full force and effect.  No waiver by us of any term or condition set forth herein shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of us to assert a right or provision shall not constitute a waiver of such right or provision unless acknowledged and agreed to by CSDP in writing.

11. Relationship

No joint venture, partnership, employment, or agency relationship exists between you and CSDP as a result of the Terms or use of the Services.

12. Force Majeure

No party to these Terms will be liable to the other party for any failure to perform any of its obligations, except payment obligations, under the Terms during any period in which such performance is delayed by circumstances beyond its reasonable control, including, but not limited to, fire, flood, war, embargo, strike, riot, unavailability of the Internet, or the intervention of any governmental authority.

13. Changes to the Terms of Use

We will make changes to these Terms from time to time.  The date that these Terms were last revised is identified at the top of the page.  You are responsible for ensuring that you periodically visit our Sites and these Terms to check for any changes. Your continued use of the Sites and Services will constitute acceptance of, and agreement to, the revised Terms.

14. Entire Agreement

These Terms, together with the Privacy Policy, comprise the entire agreement between you and CSDP and supersede all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between you and CSDP regarding such subject matter. BY USING THE SITES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, AND YOU AGREE TO BE BOUND BY ALL APPLICABLE TERMS AND CONDITIONS AS THEY MAY BE AMENDED FROM TIME TO TIME.

15. Contact Us

To ask questions or comment about these Terms, you may contact us at:

By e-mail:                        TOU@chordsdp.com

By telephone:                 484-787-2943

 By regular mail:             Chord Specialty Dental Partners

                                         ATTENTION: Legal

                                         1801 West End Avenue, Suite 410

                                         Nashville, TN 37203

Chord Specialty Dental Partners
1801 West End Ave
Nashville, TN 37203

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